Returns & Refund Policy

ü Please get in touch if you are having any problems with your products. We are here to help!

ü We accept returns within 7 days of receipt, only if their delivery packaging has not been opened or the products are the damaged or wrong product. Please notify us and return the box in its original packaging. In such instances, we will endeavor to send you another or refund the payment.

ü Several types of goods are exempt from being returned. Perishable goods such as food, flowers, intimate products, Cosmetic Products cannot be returned.

Sale items: Only Regular priced items may be refunded/returned, unfortunately sale items cannot be refunded/returned

ü There will be a 20 AED charge if you need us to return any items with a courier, or you can return items yourself to our premises in Sharjah free of charge. Returns apply to orders within the UAE only.

ü Please contact us if you have any issues with your orders and we will do our very best to find a solution support@piyasplanet.com

Refunds (if applicable)

ü Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

ü If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 business days.

ü We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund.

ü Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with

ü Shipping & Handling fees are non-refundable